It was a great experience from start to finish. Danny Jeffries is an exceptional salesman that goes the extra mile for his customers!
Nice lady in the service department, got my truck complete before the estimated time.
I have been coming to GR for many years for all my vehicle needs. Jay, Joe and Tony have always done right by me and made my many car buying experiences very pleasant. Thank you guys!!!
Jay, Joe and Tony have always been fair, and did what they said they would and treated me well.
friendly and helpful
I bought a new 2023 Chevrolet Blazer from Scott Norman on Feb 27, 2023. I have bought SEVERAL new cars but have never had such an easy transaction. I met up with Scott at the dealership, test drove the vehicle and finished everything else by email and text. He delivered my vehicle yesterday and I can honestly say, BEST car buying experience I have ever had!! Thank you Scott! Completely changed the whole car buying experience for me!
Service was done promptly, less expensive than having it done elsewhere. Friendly staff
took time to completely check out problem was not charged for unnecessary repairs. Sandy is the best!
Jay was super helpful. Came in on his day off and spent 5 hours with us trying to get things sorted out and got us exactly what we wanted. He was a relatable and easy to talk to. Highly recommend.
Great oil change, fast, great price! The waiting room was nice and accommodating, bathroom exceptionally clean. The two lady service writers at the desk were very knowledgeable, so helpful!
Great and quick service. I had a scheduled appointment and went in right on time.
Great people and down to earth service. No high pressure sales. Worked with my credit union to close the deal. The vehicle was exactly as described over the phone. Good, honest people who like to sell cars!
Joe went out of his way to help me find a truck and even delivered to Roanoke after some shipping delays. Highly recommend Nelson GMC, ask for Joe Covington!
I get my oil changed for a good price and my truck gets looked over by the dealer for any other potential problems. Thank you!
All ways have satisfaction with all work the have done for me.
Awesome experience, very honest and transparent. Great communication, which was very important since I am located out of state. Will certainly call Brett again.
Great customer service. Brett was very knowledgeable and efficient!! Best service ever from a dealership.
Randy Hall has been my car salesman for many years. In 2013 I was a mom of 2 young boys driving a vehicle with aweful mechanical issues that a buy here pay here car lot stuck me with. GR Chevrolet was able to get me approved even though my credit wasn't the greatest. My experience with Randy Hall was great. He goes above and beyond. He explained the whole process, when I had questions he responded quickly, and he had great recommendations and knowledge about their inventory. In fact, I bought the first car he showed me. A 2013 Mazda 3. Not long ...
The staff and technicians at Stanleytown GMC Chevrolet are very helpful and courteous and communicate extremely well. They worked on my Chevy Cruze and made sure I was satisfied with the work implemented.
Brett Covington was very helpful and excellent with all our needs.
I bought a tahoe from Brett covington,it was a great no wait ! I'm very happy and excited!! I finally found what I been looking for, A one owner and low miles local trade!
The only I can say is I very happy with my truck and the sale person is excellent
Fast, great service as usual, and at a price that beats the "quickie Lube" joints.
Danny my sales person and Mr. Treadway the manager were wonderful to me. They were knowledgeable and professional. They have won a repeat customer.
They was great 👍
The service employees took care of me and my truck. They were very professional and quick. I could not have asked for a better experience.
Fast, excellent service.
My main complaint is that I was there for two hours for oil change, tire balance and changing of air & cabin filters. Otherwise, the visit was more pleasant than usual in that the staff member on duty was actually nice and didn't act as if helping me was an inconvenience. My only other comment is that service here is a bit pricey compared to smaller shops.
Had appointment, took me on time, excellent service from Brian DeShazo as always. Everything was perfect. Harry F. Smith, Jr. 2018 Equinox
I bought my car one month ago Had good experience while purchasing. Went to solve a service issue. Problem solved immediately.
Dealing with our salesman Jay Whitlow was a pleasure. He was caring, professional, and a joy to deal with.
Routine Service----Easy Scheduling service, in & out quickly, feel safe & secure
Joe and the entire family at GR Chevy. Thanks for the great no hassle purchase on my new dodge ram 1500.. y'all are the best.
Very nice, friendly dealership. Everyone treated me with courtesy & respect.
The process went along very smoothly. I enjoyed the waiting time, watching TV, and chatting with fellow customers.
Danny, our salesman, answered all our questions and was very helpful throughout the buying process. He was cordial in his dealings and didn't haggle us. Thanks Danny!
We just purchase a Honda Odyssey from GR Chevrolet. Brett Covington was our "sales" person. I say that with quotes because he was a great person to work with: there was no pressure, answered all of our questions, and demonstrated all of the features. Thanks Brett for making sure we had a great experience in getting our new car.
Excellent customer service and they always do a great job and go above and beyond!!!
Customer service was fantastic
Great Service. I take my Vehicle here every time my Vehicle needs Maintenance work done.
Exvellent Service & Staff✔️
SHORT AND SWEET CUSTOMER SERVICE WAS VERY NICE AND POLITE
This dealership in my home town has been very helpful and courteous to us since we purchased our 2018 and 2019 vehicles. We highly recommend the salesman we dealt with to everyone we meet looking to purchase a vehicle.
Great service and personnel as always.
Experienced and friendly sales and finance employees. Knowledgable and not pushy , I felt comfortable throughout the whole process
Nice and clean dealership. Very nice people to deal with.. We couldn’t ask for a better place to do business. We have purchased vehicles from them and we were treated excellent .
Have always been dealt with very courteous whether purchasing or servicing vehicles from all employees
Son bought new 2022 Chevrolet Trailblazer.
Randy was very helpful
Buying my first car was super nerve racking. I didn’t think I would ever walk off the lot with a car I went down just to look today and walked away with a good reliable car that is safe for me and my 1yr old. Thank you so much Troy for everything you did for me today thank you.
Today I purchased a 2020 Toyota Camry and my experience was by far the best and easiest process ever! With no pressure and complete honesty about everything, Troy Lamy was AWESOME. He made every step of the process so clear and explained everything so great. So If you are in the market to purchase a vehicle, go to GR Chevrolet and ask for Troy!
I was really happy that I had a sales person like Troy Lamy at GR Chevrolet in Stanleytown Va., he made me feel very trusted buying a car. I went to other dealerships and I noticed that they road with me to test drive the car, that was a no no. Troy Lamy trusted me, and after all was done my payments were less than I was told by Troy. Happy Customer. Ronnie Lightfoot
Always have great service and friendly people. Just bought a new GMC Terrain there.
Sandra Ellis is top notch service advisor. No coffee for those waiting for service that I saw. I think two things worked on are fixed.
Highly recommend this dealership my salesman was Troy Lamy and I give him a 10+. Troy went above and beyond to make sure I had a smooth and fair transaction. The financial team are top notch. My vehicle was not ready when I arrived (no fault of the dealership) so guess what they delivered it to me! Can’t beat that for customer service.
I live in GA, had been looking and trying to buy a Cadillac Escalade for months (short supply issues). Came across the inventory listing at GR Chevrolet. Randy has been working with me and helping me through the whole process! He has been wonderful, extremely helpful, and I feel like he's gone above and beyond to ensure a fair deal and a smooth out of state transaction. I am so grateful!! If you're in the market for a new vehicle, I highly recommend contacting Randy, A++ in my book!
Just bought a Toyota Tundra today and worked with Troy Lamy. I looked at the truck the day prior and it was possibly the smoothest vehicle purchase I made. I wasn’t hounded, given space and time to think about my purchase but Troy was there if I had any questions to get them answered and I wasn’t given any bs. I would definitely give this dealership another visit when I’m in the market for my next purchase!
Go see Troy lamy if your in the market for a new vechicle, he will get you taken care of!!
We went with them because of their reputation and they lived up to it. Would recommend to anyone for their next new or pre-owned car. Got a pre-owned car for my son, the market is so hot we put money down before they could check it out. Test drove it and it seemed good, they put brand new tires on it and fixed a problem with the engine, we loved it. Long story short there were some bigger problems with it. We bought it As-Is so they could have told us tough luck. After working with them we came to ...
WE JUST PURCHASED A 2021 CHEVY SUBURBAN FROM TROY LAMY. HE WAS TOTALLY AN AWESOME SALESMAN. IT WAS A PLEASURE DOING BUSINESS WITH HIM.
I bought a 2013 Toyota 4Runner Limited on 5-26-21! Troy Lamy was wonderful! He listened to what I wanted and made it happen! He and the finance department made the process easy and made me a happy customer!!! I would highly recommend Troy Lamy and GR Chevrolet for your next vehicle purchase!!!!!!!
Great ppl,great prices,locally owned.
We bought a Toyota Camry today with the help of Troy Lamy! He did a fantastic job, would highly recommend him. He made the buying process super fast and most pleasant! Everybody ask for Troy Lamy. 10/10 would go through him again.
Great dealership! Very informative, honest, and easy to work with. I had to go in the building to search for a salesman instead of someone greeting us in the lot which was unusual. No one was around. But it was a pretty great buying experience.
Excellent experience yesterday. Troy took great care of us from start to finish. Very friendly, courteous, and professional. It’s nice to have the experience of buying a new vehicle be so enjoyable. No pressure and no hassle. Hometown feel with a fair price and even a free tank of gas! Couldn’t ask for more. Highly recommend GR Chevrolet (and Troy) if you are looking for a new vehicle. You will not be disappointed! Thanks again!
My sister in law and I went here to look for a vehicle. While I didn't see anything that suited me personally, she found a vehicle she absolutely fell in love with and the staff was very friendly!